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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Macuco Safari Boat Ride   has an average customer care rating of 3.93 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 3.33
  • Quality of Information ...................................................................... 3.33
  • Overall Experience .......................................................................... 4.67
  • Safety/Organization ......................................................................... 4.33
  • Overall Impression/ Value.............................................................. 4.00
Pickup info:

There is no pick up service included.


Notes:

The Government Entrance FEEs are not included. The traveler will need to pay at the entrance of the Park.




Traveller Feedback

Mr Deepa K.
- Brazil
on 08 Mar 2012
This was the biggest thrill for us. The only disappointment here was boat was all still and they had asked us to take pictures against the falls background. Then suddenly while we were taking pictures they fliped the boat and the whole water came in ruining our and all other's camera. I am not sure if this was done purposely so we buy their pictures. I feel they should have either given us the warning or had not asked us to take pictures in which case our camera would have been in the plastic bag.

This was truly not good and ruined our experince

Mr Derek M.
- United States
on 17 Nov 2011
Loved the boat ride. Make sure you take a change of clothes - you are going to get wet!

Mr Robert S.
- Canada
on 15 Jan 2010
We went on the Gran Aventure ride from the Argentinean side, not the Macuco ride from Brazil. In any case it was a good ride - something you don't do every day!!